Note that admin role user can only create user and admin role. Super admin can create any role.
To add a new user.
1- Go to [Users]
2- Check your current licenses.
3- If the user license in the agency setting shows 0 out xx it means that you have to request to add for a new user.
4- To request an additional license, send us a request via [Feedback & Support]
5- We will send you an additional user license form to sign.
1- Printout the attached form.
2- Fill out the request details.
3- Sign the form.
- 4- Scan the form and Email it to your account manager.
6-Once we add the additional user, we will send you an update email.
7- Click [Add user]
8- Fill in the details.
You will notice that the user license shows [1 out 2] which means you can create an additional user and also you will notice that [Add user] button is clickable and in a darker font. If the user license shows 1 out xx it means that you have an allowance to create 1 more user and you don't need to send us an additional user request.
Once you create the user, the [User licenses] will show [0 out of 2] and you will notice that [Add user] button will become light gray and unclickable.